Effective Date: 07/29/2026

Business Name: Woof n Wag Miami

Location: Miami, Florida

At Woof n Wag Miami, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you visit our website or use our services.

1. Information We Collect

We collect information that helps us provide exceptional care for your pets and a seamless user experience. This includes:

Personal Information: Name, billing address, email address, phone number, and emergency contact details.

Pet Information: Your pet's name, breed, age, medical history, vaccination records, dietary needs, and behavioral notes.

Technical Data: IP address, browser type, device information, and browsing behavior collected automatically via cookies when you use our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process bookings, manage accounts, and deliver pet care services.

To communicate with you regarding appointments, updates, invoices, or emergency situations.

To send promotional emails, newsletters, or special offers (you can opt-out at any time).

To improve our website functionality, customer service, and overall business operations.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or managing our booking software, provided they agree to keep your information confidential.

Veterinary Professionals: Sharing your pet's medical and contact information with veterinarians in the event of a medical emergency.

Legal Compliance: When required by law, court order, or government regulation to protect our rights, safety, or property.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can choose to disable cookies through your individual browser settings, though doing so may limit your ability to use certain features on our site.

6. Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

7. Your Data Rights

Depending on your location, you have the right to:

Access, update, or delete the personal information we hold about you.

Opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions or our Privacy Policy, please contact us at:

Email: [email protected]

Phone: (305) 555-WOOF

Address: Miami, FL